Warranty Administrator
NEW YORK CITY, NY
Full Time
AUDI MANHATTAN
Mid Level
Automotive Warranty Administrator. Full Time Hybrid
We are currently looking to hire an Automotive Warranty Administrator.
Essential Functions**
- • Accurately coding warranty claims and entering into the dealership management system (Reynolds).
- • Processing warranty claims to ensure documentation and verifying repairs meet Mazda warranty policy requirements.
- • Reviewing warranty claims and correcting all errors that impede payment transaction from Mazda and/or vendor.
- • Provides a high level of coaching and counseling to service consultants and repair technicians.
- • Booking/coding/technician flagging on all warranty & service contract repair orders.
- • Maintains a high level of knowledge for all Mazda campaigns, TSB's, SSM's and product concerns.
- • Reconciling all warranty receivables and working with the accounting department to obtain payments.
- • Handle rejected claims according to dealership and/or Mazda specifications.
- • Daily follow up on outstanding claims and service consultant open repair orders.
- • Maintaining all service and customer records as required Mazda to dealership requirements.
- • Achieves Mazda Certification Warranty Administration.
Open Road Wellness
We provide a vast menu of options to meet our employee's needs. We use national networks many with Designated Providers of Distinction Awards.
- Multiple Option Medical and Prescription Plans
- H.S.A. Plans
- Dental Plans
- Prescription Options
- Vision Plans
- Short and Long Term Disability Programs
- Employee and Family Life Insurance
- Wellness Alternatives
- Health Club Membership Discounts
- Workplace Banking Solutions
- Mortgage and Home Loan Programs
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